Discount and Promotion Policies
PROMOTION PERIODS
Discounts and promotions are only valid during the advertised promotion period. Exclusions may apply.
Free Soul Co. reserves the right to modify or cancel promotions at any time.
If a discount is accidentally applied at check out outside of the advertised promotion window the order total will be adjusted prior to fulfillment to reflect the true price of purchase.
All orders are reviewed by our Customer Care team prior to fulfillment. If a code is incorrectly applied at checkout, your sales rep will reach out to assist in adjusting the order accordingly.
PRICE REDUCTIONS
If you purchase an item and the price is reduced within 7 days of your order date, you may request a one-time price adjustment. The difference will be refunded to your original payment method.
Conditions:
• The request must be made within 7 days of the order date.
• The item must be in stock and available at the lower price.
• We reserve the right to modify or cancel this policy at any time.
All orders are reviewed by our Customer Care team prior to fulfillment. If a code is incorrectly applied at checkout, your sales rep will reach out to assist in adjusting the order accordingly.